Many companies still shy away from outsourced QA because of the distance between the stakeholders and onsite dev team, and the engineers that are testing their product. But thanks to major advances in communication technology, outsourcing is a totally viable option. They may not be located down the hall, but with the right protocols in place, it will feel like they are.
First, decide what kind of communication schedule you want to enact. Do you value daily status meetings over the phone, or will an email suffice? Do you need weekly progress reports, so that you can report the latest to the CEO? Will you need a comprehensive retrospective meeting to review what’s worked and what hasn’t? Your software testing company will be able to structure itself around your schedule, and can connect with you via video/phone chat, instant messaging platform, or email — whichever you prefer.
The added bonus of outsourced QA is that the time difference works in your favor. Your code is tested at night, and you can hear or read all of the reporting when you come back into the office in the morning.
Still searching for the right one for employee onboarding?
There are tried and true markers of success for offshore QA providers. Ensure that your prospective partner offers a majority of these:
– Hybrid offshore/onsite model
– High client and engineer retention
– Continuous training on the latest testing methodologies and tools
– Flexible scalability of resources — they’re ready to ramp-up when you are!
– Rich experience across different domains
– Experience with implementing and designing automation frameworks
As you can see, there’s a fair amount of preparation that goes into onboarding your new testing partner. Be sure that you are vigilant at the start of the relationship, as it will set the tone going forward. The more prepared and confident your QA engineers are, the better your results will be — and the more powerful and robust your product will be!
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